Terms of Service

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Last updated: December 5, 2025

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These Terms of Service (“Terms”) govern your access to and use of the website and services provided by MADX Digital Ltd (“MADX”, “we”, “us”, “our”). By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

 

1. About Our Services

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We provide search engine optimization (SEO), digital marketing, and related consulting services (collectively, the “Services”). The scope of Services, deliverables, timelines, and fees will be defined in a separate proposal, statement of work, or service agreement (“Service Agreement”).

 

2. Eligibility and Authority

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By using our website or Services, you confirm that:

  • You are at least 18 years old (or the legal age in your jurisdiction), and
  • You have the authority to enter into these Terms on your own behalf or on behalf of an entity.

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3. Client Responsibilities

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To perform the Services effectively, you agree to:

  • Provide accurate, complete, and timely information, content, access credentials, and approvals.
  • Maintain ownership or lawful rights to any materials you provide to us.
  • Review deliverables promptly and provide feedback within reasonable timeframes.
  • Use the Services in compliance with all applicable laws and third-party policies.

Delays or failures in providing required inputs may affect timelines or outcomes.

 

4. No Guaranteed Results

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 SEO and digital marketing outcomes depend on many factors outside our control (including search engine algorithms, competition, market changes, and third-party platforms).  

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We do not guarantee specific rankings, traffic levels, revenue outcomes, or other performance results unless explicitly stated in aService Agreement.

 

5. Fees and Payment

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Unless otherwise agreed in writing:

  • Fees are due as set out in the Service Agreement or invoice.
  • All payments are non-refundable once work has begun, except as required by law.
  • Late payments may result in paused work and/or additional charges.

You are responsible for any taxes, bank fees, or charges associated with payments.

 

6. Intellectual Property

 

6.1 Your Materials

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You retain ownership of all materials you provide to us (“Client Materials”). You grant us a limited, non-exclusive license to use Client Materials solely to perform the Services.

 

6.2 Our Materials

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Unless otherwise agreed:

  • We retain ownership of our pre-existing tools, templates, methods, processes, and know-how (“Agency Materials”).
  • Upon full payment, you receive a non-exclusive, non-transferable license to use deliverables created for you, solely for your internal business purposes.

6.3 Third-Party Materials

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Some deliverables may incorporate third-party software,assets, or content, which may be subject to separate licenses or terms.

 

7. Confidentiality

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Both parties agree to keep confidential any non-public business, technical, or commercial information shared in connection with the Services (“Confidential Information”). Confidential Information may only be used for purposes of delivering or receiving the Services.

 

This obligation does not apply to information that is:

  • Publicly available without breach,
  • Independently developed without reference to ConfidentialInformation, or
  • Required to be disclosed by law.

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8. Third-Party Services and Platforms

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We may use or recommend third-party tools, platforms, hosting providers, analytics services, advertising networks, or plugins (“Third-Party Services”).  

 

We are not responsible for:

  • Third-party outages, errors, policy changes, or performance;
  • Any fees you owe to those providers; or
  • Your compliance with their terms.

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9. Acceptable Use of Website

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You agree not to:

  • Use our website in a way that violates laws or regulations;
  • Attempt to gain unauthorized access to systems or data;
  • Disrupt or interfere with our website or servers;
  • Copy, scrape, or resell our content without permission.

We may suspend or block access for violations.

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10. Warranties and Disclaimers

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Our website and Services are provided on an “as-is” and“as-available” basis. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for aparticular purpose, and non-infringement.

 

We do not warrant that:

  • The website will be uninterrupted or error-free;
  • Deliverables will meet every expectation unless contracted;
  • Any third-party platform will behave predictably.

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11. Limitation of Liability

 

To the maximum extent permitted by law:

  • We are not liable for indirect, incidental, special, consequential, or punitive damages (including lost profits, lost data, or business interruption).
  • Our total liability arising from or related to the Services or these Terms will not exceed the fees paid to us for the specificServices giving rise to the claim during the three (3) months preceding the event.

Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

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12. Indemnification

 

You agree to indemnify and hold us harmless from claims, damages, liabilities, and expenses (including reasonable legal fees) arising from:

  • Your misuse of the Services or website,
  • Your breach of these Terms,
  • Client Materials that infringe third-party rights, or
  • Your violation of law or third-party terms.

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13. Termination

 

Either party may terminate Services in accordance with theService Agreement or by written notice if no Service Agreement exists.

 

Upon termination:

  • You remain responsible for payment of all work completed and expenses incurred up to the termination date.
  • Any licenses granted to you remain subject to full payment.

Sections intended to survive termination (e.g.,confidentiality, IP, limitation of liability) will continue to apply.

 

14. Changes to These Terms

 

We may update these Terms from time to time. Changes become effective when posted on this page. Your continued use of the website orServices after changes indicates acceptance.

 

15. Governing Law

 

These Terms are governed by the laws of England, without regard to conflict-of-law principles. Any disputes will be handled exclusively in the courts of England, unless otherwise required by law.

 

16. Contact Us

 

If you have questions about these Terms, contact us at:

 

MADX Digital Ltd

Email: [email protected]

Postal address: Flat 2 1 Sigdon Passage, London, England, E8 1AN